Marval O’Farrell Mairal advises a wide range of domestic and international companies on consumer protection and unfair trading regulations relating to false advertising claims, defective product liability, and data protection. Clients rely on the firm’s deep bench of lawyers for representation in individual and class actions before administrative bodies such as the Argentine Consumer Protection Agency, and in mediation, arbitration, and judicial proceedings. In cases of unsafe commercial products, the practice oversees the voluntary product recall process and any criminal litigation. The practice is led by Leandro Castelli, Fernando Montes De Oca and Facundo Viel Temperley, who all litigate product liability claims involving product recalls and personal injuries across the automotive, tobacco and tech industries. The senior bench is completed by Alejo Gascón, who was raised to the partnership in August 2025 and primarily advises on product regulatory matters and fintech-related litigation. Key support is provided by a substantial roster of associates, including seniors Gabriela Dibble (a civil and procedural law specialist who litigates claims involving consumer legislation) and María Canullo, and intermediate María José Nieto Lamas, who also assists with individual and class action defective-product liability claims in the civil and commercial courts. Associates Lorena Cozzarin and Maria Cecilia Mas left the firm in 2024.
Consumer law in Argentina
Marval O’Farrell Mairal
Responsables de la pratique:
Leandro Castelli; Fernando Montes de Oca; Facundo Viel Temperley
Autres avocats clés:
Alejo Gascón; Gabriela Dibble; María Canullo; María José Nieto Lamas
Les références
‘Marval has been representing our mutual client for decades. They know the clients’ business well and do whatever it takes to get the job done. They are very good people to work with.’
‘Their ability to develop novel approaches to the work as the need arises and their cooperative spirit.’
‘The team is excellent. They are well-rounded, strategic, and on the cutting edge of developing litigation strategy in Argentina.’
Principaux clients
Massalín Particulares
Peugeot Citroën Argentina
Philip Morris International
The Walt Disney Company Argentina
Netflix
Banco Santander Rio
Diageo Argentina
Booking.com Argentina
Círculo de Inversores de Ahorro para Fines Determinados
Stanley Black & Decker
BNP Paribas
Banco Itaú
HBO Max (Warner Media)
Gotogate / Etraveli Group
Honeywell
Epson Corporation
Principaux dossiers
- Advising Qubit Capitals, the owner of the renowned cryptocurrency exchange Let’sBit, on a claim involving alleged misleading advertising displayed by the exchange and the fall in the value of the stablecoin acquired by the plaintiff, who claimed to have lost all his savings.
- Advising Air Liquide, a leading importer and distributor, as Philips Respironics launched a worldwide product recall for some of its CPAP Breathing Machines and Mechanical Ventilator Devices after potential health risks related to lung injury were identified.
- Advising The Walt Disney Company Argentina on the launch and current operation of the Disney + and Star + platforms, as well as representing Disney in mediation, administrative, and judicial proceedings initiated by users of the app.
Abeledo Gottheil Abogados
Abeledo Gottheil Abogados represents automotive and oil and gas giants regarding consumer claims filed before local Bureaus of Consumer Protection and other administrative bodies. Its litigious skill extends to individual and collective judicial action filed in multiple jurisdictions. The practice is well equipped to deal with alleged breaches of contract, abusive clauses, misleading labelling and advertising, data privacy, industry-specific safety conditions, and product liability claims. On the advisory side, the team reviews and prepares documents between service providers and consumers, including user agreements, terms and conditions, and advertising disclaimers to mitigate compliance failures. The department is headed up by Federico Osvaldo Valiño and Rodrigo Blas Hernández, who assist with defective product recalls and liability claims, and Natalia Soledad Vannucci, who advises on federal consumer legislation, fair trading standards, and data protection compliance.
Responsables de la pratique:
Federico Osvaldo Valiño; Rodrigo Blas Hernández; Natalia Soledad Vannucci
Les références
‘The diligence and responsibility with which they carry out the issues delegated to them.’
‘Highly trained professionals in consumer law, always aware of the latest legal strategies to defend the interests of their clients.’
Principaux clients
Toyota Argentina
Yamaha Motor Argentina
Shell (Raizen Argentina)
LG Electronics Argentina
Givaudan Argentina
Yamaha Motor Plan Argentina Savings
Orders Now (Delivery Hero E-Commerce)
Finning Caterpillar (Finning Argentina)
Cepas Argentinas
Argentine Football Association
Andreani Logistics Group
Stryker Corporation
Yasaki Argentina
Toyota Plan Argentina de Ahorro Para Fines Determinados
Yamaha Motor Plan Argentina for Savings for Determined Purposes
Sika Argentina SAIC
Club Med (Club Mediterranée Argentina)
Dorinka SRL (ChangoMas) – formerly branded as Wal-Mart Argentina)
Natura Cosméticos
Luxury Crystals (ex Swarovski)
Cencosud
Principaux dossiers
- Advised Toyota Argentina in a class action promoted by Usuarios y Consumidores Unidos for alleged defects in the DPF system installed in vehicles manufactured and/or imported by Toyota Argentina.
- Advised Yamaha Motor Plan Argentina on the startup of a new savings plan for allocating funds for acquiring motorcycles from brands other than Yamaha.
- Advised Raízen Argentina, Grupo Logístico Andreani, Yamaha Motor Argentina, and LG Electronics Argentina, in several lawsuits and administrative cases regarding alleged defective products and services.
Beccar Varela
Beccar Varela advises large banks and financial institutions on compliance with consumer protection legislation and industry-specific requirements. All practitioners within the department also sit within the dispute resolution team, making the firm a popular choice for class actions brought by consumer associations. These claims often concern false advertising, unfair trade practices, and product liability issues. Department co-heads Gonzalo García Delatour and Federico Sosa advise on class action litigation and also handle the drafting of commercial agreements, including distribution and sales representative contracts. Other noteworthy practitioners include Ignacio Flores, who is skilled in mediation, arbitration and litigation proceedings involving product liability. At the associate level, Victoria Rabasa advises social media companies on data protection and privacy, Rocío Alejandra Labán defends banks and insurance companies pursued for reimbursements and punitive damages, and Sofía Deferrari represents internet intermediaries in domestic and international arbitrations.
Responsables de la pratique:
Gonzalo García Delatour; Federico Sosa
Autres avocats clés:
Ignacio Flores; Victoria Rabasa; Rocío Alejandra Labán; Sofía Deferrari
Les références
‘The team stands out for always questioning and looking for the best alternatives.’
‘Federico Sosa makes us feel accompanied and supported at all times. Rocío Alejandra Labán always knows the issues, has the smallest details analysed, and follows the minute-by-minute of cases.’
‘I believe that the firm has a very high level of expertise in this area. Its lawyers are well prepared for both litigation and negotiation.’
Principaux clients
Citibank
Banco Santander
Bank of Galicia and Buenos Aires
BBVA
Industrial and Commercial Bank of China
Western Union Financial Services Argentina
Cardif Insurance
Sura Insurance
Galicia Insurance
Alau Technology (Ualá)
Samsung
Banco Macro BMA (formerly Banco Itaú)
Santander Consumer
Wilobank SAU
Play Digital (Modo)
Principaux dossiers
O'Farrell
Praised for being ‘always attentive to the client’s requirements’, O'Farrell is a popular destination for major companies, such as Ford, Nokia and Turkish Airlines, seeking advice on the application of consumer protection law to advertising, contracts, commercial loyalty, industry-specific regulations, and e-commerce matters. On the contentious side, the team is well placed to assist with consumer hearings, arbitrations, and class action lawsuits before federal and local courts. The practice is led by Jorge Muratorio, who provides counsel on consumer contracts, regulatory frameworks, and commercial data protection. Fellow co-head Pilar Magallanes advises on product recalls and claims before consumer administrative authorities. Key support is offered by associate María Sol Acuña, who keeps clients up-to-date on changes to consumer regulations.
Responsables de la pratique:
Jorge Muratorio; Pilar Magallanes
Autres avocats clés:
María Sol Acuña
Les références
‘Always attentive to the client’s requirements. A lot of experience in substantive and procedural matters.’
Principaux clients
Ford Argentina
Plan Ovalo de Ahorro para Fines Determinados
Naturgy Ban
Farmcity
Grupo Concesionario del Oeste
AMX Argentina
21st Century University
Medicus
Nokia Solutions and Networks Argentina
Turkish Airlines
Principaux dossiers
Pérez Alati, Grondona, Benites & Arntsen
Pérez Alati, Grondona, Benites & Arntsen displays ‘efficiency’ in representing insurance, tech, and automotive companies in claims filed by customers within Consumer Protection agencies worldwide. The issues in dispute often include alleged vehicle accidents, the absence of contracts and warranty coverage, substandard repairs, and poor service. The team also provides general advice on consumer protection and product liability when businesses launch new products, advertising campaigns and contests. Clients also rely on the firm when assessing whether to initiate recall campaigns upon detecting anomalies in its products; if a recall is necessary, the team assists with submissions to the enforcement authority and manages related media scrutiny. The practice is led by consumer protection and advertising specialists Luis Barry and María Carolina Abdelnabe Vila, who are also knowledgeable of competition and data protection law. Associate Sonia Del Regno is well-versed in consumer, fair trade and competition issues.
Responsables de la pratique:
Luis Barry; María Carolina Abdelnabe Vila
Autres avocats clés:
Sonia Del Regno
Les références
‘The commitment, experience and follow-up of the cases.’
‘Efficiency in the treatment of cases, billing, and responds quickly.’
‘Respect, academic training, and clear answers.’
Principaux clients
Life Seguros de Personas y Patrimoniales
Soluciones de Asistencia Integral / Stellantis Insurance Compañía de Seguros
Starlink Argentina
Honda Motor de Argentina
Puma Sports Argentina
Softys Argentina
MercadoLibre
Coppel
Johnson & Johnson de Argentina
Lenovo Argentina
Principaux dossiers
- Advising several companies on claims filed by consumers within Consumer Protection agencies – in particular, Life Seguros de Personas y Patrimoniales and related companies – for which the firm receives between 50 and 60 new monthly claims and handles approximately 25 cases per day.
- Advising several companies such as Cencosud, Honda Motor de Argentina, Puma Sports Argentina, Softys Argentina, Coppel, Johnson & Johnson de Argentina, Dridco, Marfrig Argentina and Whirlpool Argentina on consumer protection, product liability and fair trading regulations.
- Advising Starlink Argentina on consumer protection regulations and representing it in consumer claims.
Bomchil
With a wealth of experience in individual and consumer class actions initiated by consumer associations, Bomchil advises major international clients on consumer protection regulations and fair trading practices, while also handling the drafting and review of commercial contracts and terms and conditions. The practice is led by Melisa Romero and Martín Torres Girotti, who also co-head the dispute resolution and health and life sciences departments. They are supported by associates Clara Goenaga, who handles consumer claims relating to manufacturing defects and breach of sale contracts, and María Victoria Casale, who is involved in class actions involving Argentine financial consumer rights.
Responsables de la pratique:
Melisa Romero; Martín Torres Girotti
Autres avocats clés:
María Victoria Casale; Clara Goenaga
Les références
‘The team is made up of exceptional professionals with in-depth knowledge of industry issues and challenges.’
‘The added bonus is undoubtedly their human qualities, which are matched by their professional qualities: great people, great professionals, with extensive experience in various areas of law.’
Principaux clients
Amazon Prime Video
American Express Argentina
BBVA
Big Box
BMW
Duty Paid
Havanna
KPMG
Rolex
Stellantis
Banco Santander
Directv Argentina
Principaux dossiers
- Advising and representing American Express in around 30 consumer class actions involving the interpretation of Argentine Consumer Law and the regulatory framework of collective life insurance applied to credit card holders.
- Representing BBVA in a class action pursued by two consumer associations claiming the refund of the sums paid as collective life insurance allegedly in excess of the applicable rates.
Brons & Salas
Brons & Salas is known for its litigious prowess in defending confectionery, vehicle, and tobacco businesses in consumer and product liability claims. The practice is led by Pablo Daniel Brusco, who brings extensive experience in litigation and in securing out-of-court settlements. Administrative and regulatory litigator Sebastián Alvarez and associates Mariana Laura Sierra and Virginia Gonzalez are routinely involved in consumer and product liability actions.
Responsables de la pratique:
Pablo Daniel Brusco
Autres avocats clés:
Sebastián Alvarez; Mariana Laura Sierra; Virginia Gonzalez
Les références
‘Brons’ team is always one step ahead in understanding the company’s needs. They keep us informed of relevant developments and apply them to specific issues within the company. Not only do they send newsletters, but they are also tailored specifically to us. They understand the business and always provide practical, non-bureaucratic solutions.’
Principaux clients
Aerolineas Argentinas
Kimberly – Clark Argentina Group
Laboratorios Andrómaco
Praxair Argentina/ Linde
Rayovac Argentina
Grupo Ayudin (formerly Clorox Argentina)
TTC Auto Argentina
Citibank
Mercedes- Benz Camiones y Buses Argentina
Grupo Peñaflor
Tronador
Principaux dossiers
- Assisting Kimberly Clark and its affiliates with consumer and product liability claims in connection with its products (diapers, tissues and sanitary towels).
- Assisting Mercedes-Benz Camiones y Buses regarding consumer and product liability claims in connection with vehicles sold by the company.
Bruchou & Funes de Rioja
Operating within the firm’s litigation, international arbitration and bankruptcy department, Bruchou & Funes de Rioja‘s consumer law practice advises companies on a range of consumer-related matters, including product recalls, submissions to administrative authorities, and coordinating filings across relevant jurisdictions. In cases of alleged consumer protection breaches, the team assists with out-of-court settlements and provides defence representation in pre-judicial hearings and judicial proceedings. Litigation, arbitration, and bankruptcy specialist Carlos María Rotman heads up the department, with Martín Beretervide providing further senior-level expertise. Francisco Camauer is similarly experienced and also leads the firm’s corporate conflict platform.
Responsables de la pratique:
Carlos María Rotman; Martin Beretervide
Autres avocats clés:
Francisco Camauer; Leonardo Guerra; Victoria Nadal; Ignacio Solimano; Lucila Montecchio; Martin Freier
Les références
‘In consumer law, Bruchou is one of the leading firms in Argentina.’
‘The service is better than the law firm we had before; this firm makes several people available, and they respond to cases more quickly.’
‘I believe one of Bruchou’s greatest strengths is the team; they are always up-to-date on the latest developments and keep us informed of them.’
Principaux clients
Banco Santander
Banco Macro
BBVA Bank
Bank of Galicia and Buenos Aires
Univision
Candy Appliances
Orbis Mertig
American Express
Banco Cetelem
Bank of Services and Transactions
ICBC
Hydro Extrusion de Argentina
Digital House
Sundance Spas
Norwegian Air Shuttle (Sucursal Argentina) & Norwegian Air UK (Sucursal Argentina)
Hertz Global Holdings
Principaux dossiers
- Advised Banco Santander on class actions initiated by Consumer Associations, involving claims such as credit life insurance, interest, and fees.
- Represented Norwegian Air Shuttle airline in over 1,000 consumer claims related to COVID-19 flight cancellations, helping the company move forward with the deregistration of its Argentine branches.
- Advised Global Holdings on new car rental booking cancellation policies in Argentina to ensure compliance with local consumer protection laws.
Cerolini & Ferrari Abogados
Cerolini & Ferrari Abogados assists clients across financial services, tourism and retail on consumer protection rules relating to advertising, marketing, pricing, and payment methods. The practice helps companies mitigate potential disputes through comprehensive training to reduce the risk of class actions and develop robust defence strategies when consumer associations initiate preliminary measures or legal proceedings. Practice head Matias Ferrari represents companies named in lawsuits and class actions for alleged contractual and consumer law breaches. Additional support is provided by senior associates Cecilia Massone, Cynthia Purgart and Lorena Quiroz, all of whom are experienced in consumer lawsuits.
Responsables de la pratique:
Matías Ferrari
Autres avocats clés:
Cecilia Massone; Cynthia Purgart; Lorena Quiroz
Les références
‘The team stands out for its knowledge in the field and ability to convey it clearly. In the face of doubts and queries, they respond in a simple and efficient way.’
‘Matías Ferrari’s knowledge and ability to transmit it make him stand out. It is didactic and accessible to the client.’
‘They stand out for their dedication, empathy, and high degree of specialisation and professionalism, especially from Matías Ferrari and Cecilia Massone.’
Principaux clients
Costa Cruises
Coppel
Empresa Distribuidora y Comercializadora Norte (Edenor)
Prevención Salud
Banco Santander Argentina
Claro Pay (OPM Argentina)
Rheem
Frávega
Supervielle
Alau Tecnología (Ualá)
CML Mandatos
JPMorgan Chase Bank – Buenos Aires
Biosidus
Banco de Servicios Financieros (BSF)
Banco Hipotecario
Banco Patagonia
Banco Galicia
Banco Macro
Industrial and Commercial Bank of China (Argentina)
Iké Asistencia Argentina
Despegar.com.ar
Banco Cetelem
Assist Card
Santander Consumer
Principaux dossiers
- Representing Costa Cruceros in a class action filed by a consumer association named Proconsumer, alleging breaches in the provision of cruise services on the Costa Fortuna ship and claiming alleged damages suffered by its passengers.
- Representing Empresa Distribuidora y Comercializadora Norte in a legal dispute initiated by multiple consumer associations, who claim that Edenor and other public utility companies failed to comply with Resolution 267/2024 by including unrelated charges, such as local taxes, in electricity invoices.
- Conducted a series of training sessions and provided advice to different companies, such as Alau Tecnología (Ualá) and Claro Pay (OPM Argentina), to prevent and address consumer class actions due to the regulatory and procedural challenges involved.
Nicholson y Cano Abogados
Nicholson y Cano Abogados defends clients in the tourism, automotive, and e-commerce industries against consumer claims and regulatory challenges. The practitioners manage out-of-court settlements, administrative hearings, and judicial litigation. The practice is led by the ‘excellent and professional’ Naldo Dasso, who concentrates on individual claims in administrative courts, and Juan Manuel Sampietro, who is involved in class action lawsuits.
Responsables de la pratique:
Naldo Dasso; Juan Manuel Sampietro
Les références
‘Excellent service. They always give a quick response and never lose sight of any case in our portfolio. The treatment of their clients is very good.’
‘Naldo Dasso is an excellent person and professional. The team stands out for its rapid responses, follow-up of cases, and willingness to collaborate in whatever is necessary.’
Principaux clients
Adidas
Banco Patagonia
Boehringer Ingelheim
Bridgestone
British American Tobacco
Cardif
Quilmes Brewery and Malting
Chevrolet
Chubb
Consolidate
Delivery Hero
Take Off
Expedia
Fravega
General Motors
GPAT CIA Financiera
Prudential
Sauma Wagen
Whirpool
Zurich
Principaux dossiers
Richards, Cardinal, Tützer, Zabala & Zaefferer
Richards, Cardinal, Tützer, Zabala & Zaefferer supports clients in the technology, e-commerce, food, and financial services sectors on a broad range of consumer law matters, including handling defence complaints, overseeing product launches and recalls, ensuring compliance with labelling and advertising regulations, and drafting consumer contracts. The practice is co-led by Víctor San Miguel, noted for his experience in individual and class action cases, and Damián Navarro, an administrative law expert who advises on consumer law issues related to product marketing, labelling, and launches.
Principaux dossiers
Tanoira Cassagne Abogados
Tanoira Cassagne Abogados’ team advises clients from a wide range of sectors on drafting terms and conditions, advertising and commercial claims, extended warranties, product liability and recalls, as well as food and drug labelling compliance. The practice is led by Francisco Rondoletti, who specialises in competition, consumer protection, and trade law, and litigator Juan Martín de la Vega.
Principaux dossiers
ZBV Abogados
ZBV Abogados actively defends businesses in class actions where nullity declarations, punitive damages and other remedies are sought. Practice head Rodrigo Bustingorry stands out for his ‘availability, professionalism and versatility’ – he is also in charge of the dispute resolution department and oversees many negotiations, arbitrations and litigations involving consumer claims. Semi-senior associate Clara Minieri handles similar cases in the commercial and civil courts.
Responsables de la pratique:
Rodrigo Bustingorry
Autres avocats clés:
Clara Minieri
Les références
‘The go-to firm for consumer law. The firm stands out for its professionalism, level of attention and reasonableness of its turnover.’
‘It is a team with excellent professionals in all areas of work, with specialists in each field. They provide friendly, direct, and above all, highly professional service. The billing is very well suited to our needs.’
‘They are straightforward lawyers and highly skilled professionals who provide immediate technical legal responses.’
Principaux clients
Tarshop
Large Credit, Consumer, Housing and Social Services Cooperative
Cuenca del Salado Cooperative for Credit, Housing and Consumption
IRSA Inversiones y Representaciones
Arcos del Gourmet
Panamerican Mall
BACS Banco de Crédito y Securitización
Sancor Salud
Sancor Salud Mutual Association
Staff Médico
Ospersaams
Espacio Digital
D.F. Entertainment
Principaux dossiers
- Successfully defended a Credit Card Company in a class action, where a Collective Civil Association sought to annul and reimburse charges for services such as « ATM usage » and « group life insurance. »
- Successfully defended a major Argentine Bank in a class action, where a Collective Civil Association sought the annulment and reimbursement of the « Account Maintenance » fee, along with punitive damages.
- Successfully represented an important Entertainment Corporation in a class action regarding punitive damages and devolution of the “service charge” collected with the show’s tickets.